When Ground Rules Aren’t Enough
Even if people follow all the ground rules, it’s difficult to travel the road to productive conversation if certain people in the room fee..
Setting Ground Rules
If everyone were a master communicator – incapable of distorting the facts, clear about their own motives, able to accept responsibility t..
Inner Scripts
Leaders can use this tool to help people express their underlying conflicts and resolve them. It gives people a way to talk about their di..