Words of Wisdom
This article was published in 1998 by the SF Examiner… still relevant.
The Three Elements of Communication
All communication is comprised of three elements: style, intent, and content. Intent is the most basic. It is the underlying force behind every communication.
Resolving Conflicts with Straight Talk
In our research, we’ve found an epidemic of unresolved conflict inside modern organizations. Much of it can be traced back to poor communication.